PRIVACY POLICY
Last updated April 11, 2025
This
Privacy Notice for Syphon Studio LLC
("we," "us,"
or "our"), describes how and why we might access, collect, store,
use, and/or share ("process") your personal information when you use our
services ("Services"), including when
you:
- Download and use our mobile application ( Arcana) , or any other application of ours that links to this Privacy Notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions
or concerns? Reading this Privacy Notice will help you understand your
privacy rights and choices. We are responsible for making decisions about how your
personal information is processed. If you do not agree with our policies and
practices, please do not use our Services. If you
still have any questions or concerns, please contact us at
info@syphonstudio.co.
SUMMARY OF KEY POINTS
This summary provides key points from our
Privacy Notice, but you can find out more details about any of these topics by
clicking the link following each key point or by using
our table of
contents below to find the section you are looking
for.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information
depending on how you interact with us and the Services, the choices you make, and the
products and features you use. Learn more about personal information you disclose to
us.
Do we process any sensitive personal
information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your
racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
Do we collect any information from third
parties?
We do not collect any information from third parties.
How do we process your information? We
process your information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your information only
when we have a valid legal reason to do so. Learn more about how
we process your information.
In what situations and with which parties do we share personal information? We
may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal
information.
How do we keep your information safe? We
have adequate organizational and technical processes and procedures in
place to protect your personal information. However, no electronic transmission over the
internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more about how
we keep your information safe.
What are your rights? Depending on where
you are located geographically, the applicable privacy law may mean you have certain
rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The
easiest way to exercise your rights is by submitting a
data subject access request
, or by contacting us. We will consider and act upon
any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information
we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We
collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining
information about us or our products and Services, when you participate in
activities on the Services, or otherwise when you contact
us.
Personal Information Provided by You.
The personal information that we collect depends on the context of your interactions
with us and the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
- email addresses
Sensitive Information.
We do not process sensitive information.
Payment Data. We may collect data
necessary to process your payment if you choose to make purchases, such as your
payment instrument number, and the security code associated with your payment
instrument. All payment data is handled and stored by
__________.
You may find their privacy notice link(s) here:
__________
.
All
personal information that you provide to us must be true, complete, and accurate, and
you must notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.We process your personal information for a
variety of reasons, depending on how you interact with our Services,
including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.If
you are located in the EU or UK, this
section applies to
you.
The General
Data Protection Regulation (GDPR) and UK
GDPR require us to explain the valid legal
bases we rely on in order to process your
personal information. As such, we may rely
on the following legal bases to process your
personal information:
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Legal
Obligations. We may process
your information where we believe it is
necessary for compliance with our legal
obligations, such as to cooperate with a
law enforcement body or regulatory
agency, exercise or defend our legal
rights, or disclose your information as
evidence in litigation in which we are
involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If
you are located in Canada, this
section applies to
you.
We may process
your information if you have given us
specific permission (i.e.,
express consent) to use your
personal information for a specific
purpose, or in situations where your
permission can be inferred (i.e.,
implied consent). You
can withdraw
your consent at any
time.
In some
exceptional cases, we may be legally
permitted under applicable law to process
your information without your consent,
including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
We may need
to share your personal information in the
following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Offer Wall. Our application(s) may display a third-party hosted "offer wall." Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for the acceptance and completion of an advertisement offer. Such an offer wall may appear in our application(s) and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will be brought to an external website belonging to other persons and will leave our application(s). A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account with the relevant reward.
5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.As
part of our Services, we offer
products, features, or tools
powered by artificial
intelligence, machine learning, or
similar technologies
(collectively, "
AI Products"
). These tools are designed
to enhance your experience and
provide you with innovative
solutions. The terms in this
Privacy Notice govern your use of
the AI Products within our
Services.
Use
of AI
Technologies
We
provide the AI Products through
third-party service providers (
"
AI Service Providers"
), including
OpenAI
. As outlined in this
Privacy Notice, your input,
output, and personal information
will be shared with and processed
by these AI Service Providers to
enable your use of our AI Products
for purposes outlined in "
WHAT
LEGAL BASES DO WE RELY ON TO
PROCESS YOUR PERSONAL
INFORMATION?
"
You must not use the AI
Products in any way that violates
the terms or policies of any AI
Service Provider.
Our
AI
Products
Our
AI Products are designed for the
following functions:
- AI insights
How
We Process Your Data Using
AI
All
personal information processed
using our AI Products is handled
in line with our Privacy Notice
and our agreement with third
parties. This ensures high
security and safeguards your
personal information throughout
the process, giving you peace of
mind about your data's
safety.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.We
will only keep your personal
information for as long as it is
necessary for the purposes set
out in this Privacy Notice,
unless a longer retention period
is required or permitted by law
(such as tax, accounting, or
other legal requirements).
No purpose in this notice will
require us keeping your personal
information for longer than
the period of time in
which users have an account with
us
.
When
we have no ongoing legitimate
business need to process your
personal information, we will
either delete or
anonymize
such information, or, if
this is not possible (for
example, because your personal
information has been stored in
backup archives), then we will
securely store your personal
information and isolate it from
any further processing until
deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.We
have implemented appropriate and
reasonable technical and
organizational
security measures
designed to protect the security
of any personal information we
process. However, despite our
safeguards and efforts to secure
your information, no electronic
transmission over the Internet
or information storage
technology can be guaranteed to
be 100% secure, so we cannot
promise or guarantee that
hackers, cybercriminals, or
other
unauthorized
third parties will not be
able to defeat our security and
improperly collect, access,
steal, or modify your
information. Although we will do
our best to protect your
personal information,
transmission of personal
information to and from our
Services is at your own risk.
You should only access the
Services within a secure
environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age .We
do not knowingly collect,
solicit data from, or market to
children under 18 years of age,
nor do we knowingly sell such
personal information. By using
the Services, you represent that
you are at least 18 or that you
are the parent or guardian of
such a minor and consent to such
minor dependent’s use of the
Services. If we learn that
personal information from users
less than 18 years of age has
been collected, we will
deactivate the account and take
reasonable measures to promptly
delete such data from our
records. If you become aware of
any data we may have collected
from children under age 18,
please contact us at
info@syphonstudio.co
.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada , you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.In
some regions (like
the EEA, UK, Switzerland, and
Canada
), you have certain rights under
applicable data protection laws.
These may include the right (i)
to request access and obtain a
copy of your personal
information, (ii) to request
rectification or erasure; (iii)
to restrict the processing of
your personal information; (iv)
if applicable, to data
portability; and (v) not to be
subject to automated
decision-making. In certain
circumstances, you may also have
the right to object to the
processing of your personal
information. You can make such a
request by contacting us by
using the contact details
provided in the section
"
HOW
CAN YOU CONTACT US ABOUT THIS
NOTICE?
"
below.
We
will consider and act upon any
request in accordance with
applicable data protection laws.
If
you are located in the EEA or UK
and you believe we are
unlawfully processing your
personal information, you also
have the right to complain to
your Member
State data
protection
authority
or UK
data protection
authority.
If
you are located in Switzerland,
you may contact the Federal
Data Protection
and Information
Commissioner.
Withdrawing
your consent:
If we are relying on your
consent to process your personal
information,
which may be express and/or
implied consent depending on the
applicable law,
you have the right to
withdraw your consent at any
time. You can withdraw your
consent at any time by
contacting us by using the
contact details provided in the
section
"
HOW
CAN YOU CONTACT US ABOUT THIS
NOTICE?
"
below
.
However,
please note that this will not
affect the lawfulness of the
processing before its withdrawal
nor,
when applicable law allows,
will it affect the
processing of your personal
information conducted in reliance
on lawful processing grounds other
than consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:- Contact us using the contact information provided.
Upon
your request to terminate your
account, we will deactivate or
delete your account and
information from our active
databases. However, we may retain
some information in our files to
prevent fraud, troubleshoot
problems, assist with any
investigations, enforce our legal
terms and/or comply with
applicable legal
requirements.
If you
have questions or comments about
your privacy rights, you may email
us at
info@syphonstudio.co
.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ( "DNT" ) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized . As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.California
law requires us to let you know
how we respond to web browser DNT
signals. Because there currently
is not an industry or legal
standard for
recognizing
or
honoring
DNT signals, we do not
respond to them at this
time.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months:| Category | Examples | Collected |
|---|---|---|
|
A.
Identifiers
|
Contact
details, such as real
name, alias, postal
address, telephone or
mobile contact number,
unique personal
identifier, online
identifier, Internet
Protocol address, email
address, and account
name
|
YES
|
|
B.
Personal information as
defined in the
California Customer
Records
statute
|
Name,
contact information,
education, employment,
employment history, and
financial
information
|
NO
|
|
C
. Protected
classification
characteristics under
state or federal law
|
Gender,
age, date of birth, race
and ethnicity, national
origin, marital status,
and other demographic
data
|
NO
|
|
D
. Commercial
information
|
Transaction
information, purchase
history, financial
details, and payment
information
|
NO
|
|
E
. Biometric
information
|
Fingerprints
and
voiceprints
|
NO
|
|
F
. Internet or
other similar network
activity
|
Browsing
history, search history,
online
behavior
, interest data,
and interactions with
our and other websites,
applications, systems,
and
advertisements
|
NO
|
|
G
. Geolocation data
|
Device
location
|
NO
|
|
H
. Audio,
electronic, sensory, or
similar information
|
Images
and audio, video or call
recordings created in
connection with our
business
activities
|
NO
|
|
I
. Professional or
employment-related
information
|
Business
contact details in order
to provide you our
Services at a business
level or job title, work
history, and
professional
qualifications if you
apply for a job with
us
|
NO
|
|
J
. Education
Information
|
Student
records and directory
information
|
NO
|
|
K
. Inferences drawn
from collected personal
information
|
Inferences
drawn from any of the
collected personal
information listed above
to create a profile or
summary about, for
example, an individual’s
preferences and
characteristics
|
NO
|
| L. Sensitive personal Information |
NO
|
We
may also collect other personal
information outside of these
categories through instances where
you interact with us in person,
online, or by phone or mail in the
context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
We
will use and retain the collected
personal information as needed to
provide the Services or for:
- Category A - As long as the user has an account with us
- Category H - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect in " WHAT INFORMATION DO WE COLLECT? "How We Use and Share Personal Information
Learn more about how we use your personal information in the section, " HOW DO WE PROCESS YOUR INFORMATION? "
Will
your
information
be shared
with
anyone
else?
We
may disclose
your
personal
information
with our
service
providers
pursuant to
a written
contract
between us
and each
service
provider.
Learn more
about how we
disclose
personal
information
to in the
section,
"
WHEN
AND WITH
WHOM DO WE
SHARE YOUR
PERSONAL
INFORMATION?
"
We
may use your
personal
information
for our own
business
purposes,
such as for
undertaking
internal
research for
technological
development
and
demonstration.
This is not
considered
to be
"selling"
of
your
personal
information.
We
have not
disclosed,
sold, or
shared any
personal
information
to third
parties for
a business
or
commercial
purpose in
the
preceding
twelve (12)
months.
Wewill
not sell or
share
personal
information
in the
future
belonging to
website
visitors,
users, and
other
consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
Depending
upon the state
where you
live, you may
also have the
following
rights:
- Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland )
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon )
- Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Minnesota)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at info@syphonstudio.co , or by referring to the contact details at the bottom of this document.
Under
certain US
state data
protection
laws, you can
designate an
authorized
agent
to make a
request on
your behalf.
We may deny a
request from
an
authorized
agent
that does not
submit proof
that they have
been validly
authorized
to act
on your behalf
in accordance
with
applicable
laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If
you submit the
request
through an
authorized
agent,
we may need to
collect
additional
information to
verify your
identity
before
processing
your request
and the agent
will need to
provide a
written and
signed
permission
from you to
submit such
request on
your
behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at info@syphonstudio.co . We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section " HOW CAN YOU CONTACT US ABOUT THIS NOTICE? "12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country you reside in.Australia and New Zealand
We
collect and
process your
personal
information
under the
obligations
and conditions
set by
Australia's
Privacy Act
1988
and
New
Zealand's
Privacy Act
2020
(Privacy Act).
This
Privacy Notice
satisfies the
notice
requirements
defined in
both
Privacy Acts
, in
particular:
what personal
information we
collect from
you, from
which sources,
for which
purposes, and
other
recipients of
your personal
information.
If
you do not
wish to
provide the
personal
information
necessary to
fulfill
their
applicable
purpose, it
may affect our
ability to
provide our
services, in
particular:
- offer you the products or services that you want
- respond to or help with your requests
- manage your account with us
- confirm your identity and protect your account
At
any time, you
have the right
to request
access to or
correction of
your personal
information.
You can make
such a request
by contacting
us by using
the contact
details
provided in
the section
"
HOW
CAN YOU
REVIEW,
UPDATE,
OR
DELETE
THE DATA
WE
COLLECT
FROM
YOU?
"
If
you believe we
are unlawfully
processing
your personal
information,
you have the
right to
submit a
complaint
about
a breach
of the
Australian
Privacy
Principles to
the Office
of the
Australian
Information
Commissioner
and
a breach
of New
Zealand's
Privacy
Principles to
the Office
of New
Zealand
Privacy
Commissioner
.
Republic of South Africa
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section " HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? "
If
you are
unsatisfied
with the
manner in
which we
address any
complaint with
regard to our
processing of
personal
information,
you can
contact the
office of the
regulator, the
details of
which
are:
General
enquiries: enquiries@inforegulator.org.za
Complaints
(complete
POPIA/PAIA
form
5): PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We
may update
this Privacy
Notice from
time to
time. The
updated
version will
be indicated
by an
updated
"Revised"
date
at the top
of this
Privacy
Notice. If
we make
material
changes to
this Privacy
Notice, we
may notify
you either
by
prominently
posting a
notice of
such changes
or by
directly
sending you
a
notification.
We encourage
you to
review this
Privacy
Notice
frequently
to be
informed of
how we are
protecting
your
information.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at info@syphonstudio.co or contact us by post at:
Syphon
Studio
LLC
56 Morgan
Way
Monroe
Township
,
NJ
08831
United
States
